Privacy Policy

We collect information that is necessary to understand your requirements and deliver our services effectively. This includes personal and business information such as your name, designation, and contact details, company name and business information, project details including scope, location, and material requirements, communication records from emails, calls, and meetings, and any other information you share with us in the course of our work together.

We collect this information when you interact with us through our website, reach out to us directly, or engage us for procurement support. We do not collect information beyond what is reasonably needed to serve you.

The information you share with us is used to understand your project requirements and procurement needs, coordinate with suppliers and partners on your behalf, prepare and present pricing comparisons and commercial options, manage communication across stakeholders involved in your project, improve our internal processes and service quality, and meet our legal and contractual obligations.

We do not use your information for unrelated purposes. We do not run advertising campaigns using your data. We do not profile or analyse your information for purposes outside of serving your project.

We process personal data based on your consent and for legitimate business purposes, in line with applicable Indian laws including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

By engaging with Buildigo and sharing your information with us, you consent to its collection and use as described in this policy.

We work with suppliers, brands, logistics partners, and service providers to execute procurement on your behalf. In the course of this work, we may share limited and relevant information with these parties to the extent required for execution.

Any such sharing is restricted to what is necessary. We do not share more than is required, and we do not share information with parties who are unrelated to your project.

We do not sell, rent, or trade your personal or business data under any circumstance.

Where we engage third party service providers for operational or technical purposes, we ensure they maintain reasonable data protection standards consistent with our own.

Your information is stored in secure systems with access restricted to authorised personnel only. We retain data for as long as it is needed for business, operational, or legal purposes. Once data is no longer required, it is disposed of in a secure and responsible manner.

We do not retain personal data beyond what is necessary or what applicable law requires.

When you visit our website, we may collect standard technical information such as your IP address, browser type, pages visited, and time spent on the site. This data is used to understand how our website is used and to improve the user experience.

We may use cookies to enable basic website functionality and to gather anonymous usage data. You can choose to disable cookies through your browser settings, though this may affect certain features of the website.

We do not use cookies to track you across other websites or for advertising purposes.

We take the security of your information seriously. We implement reasonable administrative, technical, and operational safeguards to protect your data from unauthorised access, disclosure, alteration, or loss.

Access to information is limited to individuals who require it to perform their responsibilities. We use secure systems, controlled environments, and regular monitoring to maintain data integrity.

While we take strong precautions, no system can be entirely risk free. In the event of a security incident that affects your data, we will act quickly to contain the issue and inform affected parties where required under applicable law.

Under applicable Indian data protection law, you have the right to access the personal data we hold about you, request correction of any inaccuracies, request deletion of your data where it is no longer needed or where consent has been withdrawn, and raise a complaint or concern regarding how your data is being handled.

To exercise any of these rights, please contact us at business@buildigo.in. We will respond within a reasonable timeframe and do our best to address your request promptly.

Our services are intended for businesses and professionals in the construction industry. We do not knowingly collect personal data from individuals under the age of 18. If you believe that a minor has shared information with us, please contact us and we will take appropriate steps to remove it.

We may update this policy from time to time as our processes evolve, our services expand, or legal requirements change. When we make significant changes, we will update the policy on our website. We encourage you to review it periodically.

Continued use of our services after an update constitutes acceptance of the revised policy.